Last Updated: October 17, 2025
1. Overview
This Payment and Billing Policy outlines the accepted payment methods, billing procedures, and related terms for purchases made on the official website of EZ Peptides LLC (“we,” “our,” or “us”). By placing an order on our website, you agree to this Payment and Billing Policy as well as our Return and Refund Policy.
2. Accepted Payment Methods
We currently accept the following major debit and credit cards for payment through our secure gateway ConvesioPay – Credit Card:
- Visa
- MasterCard
- American Express
No additional payment methods such as digital wallets (Google Pay, Apple Pay, Amazon Pay) or “Pay Later” financing options are supported at this time.
3. Currency
All transactions are processed in United States Dollars (USD). If your card or bank account is registered in a currency other than USD, your financial institution may charge a currency conversion fee and apply their own exchange rate at the time of transaction. These charges are the responsibility of the customer and are not controlled by EZ Peptides LLC.
4. Billing and Charges
- All prices listed on our website are in USD and include applicable U.S. sales tax.
- The total amount displayed at checkout represents the final amount payable for your order.
- Upon successful payment, an order confirmation and payment receipt will be sent automatically to the email address provided at checkout.
- Charges on your bank or credit card statement will appear under the name EZPeptides.com for easy identification.
- By submitting your payment information, you authorize EZ Peptides LLC and our payment processor (ConvesioPay) to charge your provided payment method for the total order amount.
5. Payment Security
All payments are securely processed via ConvesioPay, which uses industry-standard SSL encryption and PCI-DSS compliant systems to protect your financial data. We do not store or have access to your full credit card details on our servers.
6. Order Confirmation and Processing
Once your payment is successfully completed, you will receive an order confirmation via email. If you do not receive this confirmation within 24 hours, please check your spam/junk folder or contact our support team at support@ezpeptides.com.
Orders will be processed only after successful payment authorization. Any payment declined by your financial institution will result in an automatic order cancellation.
7. Returns and Refunds
If you receive a damaged, broken, or missing product, you must report it within 24–48 hours after delivery with supporting photo and/or video evidence. Eligible returns or refunds are processed according to our official Return and Refund Policy, which provides a 7-day return/refund window for qualifying issues.
Please review that policy for full details before initiating a return.
8. Payment Disputes
If you believe an incorrect charge has been made, please contact our support team at support@ezpeptides.com before filing a dispute with your bank or credit card company. We will investigate and resolve any billing concerns promptly.
Unauthorized chargebacks made without first contacting us may delay resolution and may result in suspension of purchasing privileges.
9. Contact Information
EZ Peptides LLC
5203 Juan Tabo Blvd NE, STE 2B
Albuquerque, NM 87111, USA
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10. Policy Updates
We may update or modify this Payment and Billing Policy from time to time to reflect changes in our practices or for regulatory compliance. Updates will be posted on this page, and the “Last Updated” date will be revised accordingly. Continued use of our website after any such updates constitutes acceptance of the revised policy.